Hospitality Management In this Hospitality Management exclusive program, the learner will be equipped with innovative, proactive, efficient and effective housekeeping, engineering & security, Catering Management, front office and back desk operations, training and development, recruitment & selection, food and beverage operations, effective marketing and advertising, accounting in hospitality, interdepartmental communications etc. Hospitality Management - Learning Objectives This Hospitality Management is a unique course that will teach the learner fundamental and core principles of Hospitality Management. At the end of this Catering Management course, the learner will learn knowledge, skills and specific talents with sustainable global best practices including basic concepts of hotel management, how to effectively manage front office operations, recruiting, selecting, and training the right talent for hotels, fundamentals of marketing, accounting in hospitality, quality management, advertising, housekeeping, engineering and security, food and beverage operations, interdepartmental communications etc. Hospitality Management - Course Outline This Hospitality Management is quite an intensive, comprehensive course of study and delivered across 13 quality units. Each of these modules is made up of online assessments. This assessment will be independently marked, and is necessary to ensure you have a comprehensive understanding of the subject matter. All through the program, your tutor will be 100% available to assist you with anything you need to have an awesome learning experience. Unit 1 Hospitality Industry An Overview This Unit covers the following Key topics: What is Hospitality? The Accommodation Sector Hotel Departments Unit 2 Front Office Operations in Hotel and Hospitality Management. This Unit covers the following Key topics: Front Office Functions The Art of Supervising Managing Reservations Front Office Accounting Unit 3 Housekeeping Engineering and Security This Unit covers the following Key topics: Housekeeping Room Status Codes Managerial Styles Unit 4 Recruitment and Selection in Hospitality Industry This Unit covers the following Key topics: Flexible Employees Attracting Candidates Advertising One-to-One Interview Unit 5 Training and Development in the Hospitality Industry This Unit covers the following Key topics: The Training Plan Commercial Videos Distance Learning Unit 6 The Travel and Tourism System This Unit covers the following Key topics: Organisers and Retailers Tour Operators Retailers MICE Organizers Secrecy Unit 7 Service Quality Management in the Hospitality Industry This Unit covers the following Key topics: Quality Advisor's Visit Statutory Obligations Quality Management in Tourism Unit 8 Marketing Management in Hospitality & Tourism This Unit covers the following Key topics: Special Promotions Other Public Relations Activities Advertising Decisions Unit 9 Managing Interdepartmental Communications This Unit covers the following Key topics: Marketing and Sales Department Security Department Plus much more Unit 10 Managing Food and Beverage Operations This Unit covers the following Key topics: Food and Beverage Operations Types of Menu Beverage Control Cost Control Unit 11 Conference and Events Management in Hospitality Industry This Unit covers the following Key topics: Identifying Key Event Elements Getting Organized Celebrating Diversity Managing Contracts Unit 12 Accounting in Hospitality This Unit covers the following Key topics: Voucher Types of voucher Balance Sheet Budgeting Unit 13 Crisis Management in Hospitality & Tourism This Unit covers the following Key topics: Before the Crisis Preparing for the Worst During a Crisis