This Conflict Resolution course, is delivered over four in-depth modules. Success in dealing with conflict comes from understanding how we behave, as well as how we can influence others. If we approach difficulties as needing to take place in one or a series of conversations, and we approach those conversations with a plan, we will find that we have less difficult people to deal with. More often than not, we will also have more meaningful and significant conversations. Success in dealing with conflict comes from understanding how we behave, as well as how we can influence others. If we approach difficulties as needing to take place in one or a series of conversations, and we approach those conversations with a plan, we will find that we have less difficult people to deal with. More often than not, we will also have more meaningful and significant conversations. Course Syllabus This Course Consists of the following units: Unit 1 – What Is Conflict Unit 2 – Preventing Problems Unit 3 – Managing Anger Unit 4 – Conflict Resolution Techniques Course Benefits: Full Tutor Support Self paced, no fixed schedules Available to students anywhere in the world 24/7 Access to the LMS ( Learning Management System ) Easy to understand quality e-learning study materials The benefit of applying for NUS extra Discount Card.